Who we are
Our website address is: https://vivacityhealthcare.co.uk
Vivacity Healthcare is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website.
Information We Collect
– Personal Information: Name, email address, phone number, postal address, date of birth and other identifiers you provide when using our services or contacting us
– Health Information: Details related to your health, medical history, or treatment, only when voluntarily submitted through our secure forms
– Technical Data: IP address, browser type, operating system and browsing behaviour collected via cookies and analytics tools
How We Use Your Information
We use your information to:
– Provide and manage healthcare services
– Respond to your inquiries and requests
– Improve our website and services
– Comply with legal and regulatory obligations
– Send you updates or information about our services (with your consent)
Information Sharing and Disclosure
We do not sell or rent your personal information. We may share your information with:
– Authorised healthcare professionals involved in your care
– Service providers who assist us in operating our website and services (bound by confidentiality agreements)
– Regulatory authorities, if required by law
Data Security
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All sensitive data is transmitted using secure methods.
Your Rights
You have the right to:
– Access the personal information we hold about you
– Request correction or deletion of your data
– Withdraw consent for data processing (where applicable)
– Lodge a complaint with a supervisory authority
Cookies
Our website uses cookies to enhance your experience. You can manage your cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.
Contact Us
Email: hello@vivacityhealthcare.co.uk
Phone: 0117 379 0009
Address: Unit 14b, 38-42 Chelsea Road, Easton, Bristol. BS5 6AF
22.7.2025.